Privacy policy
Dovaro Kingston operates this website and store, including all related information, content, features, tools, products, and services (the “Services”). We use Shopify to power our online store, which enables us to provide the Services to you.
This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, make a purchase from, or otherwise interact with our Services.
By using our Services, you acknowledge that you have read and understand this Privacy Policy.
Personal Information We Collect
“Personal information” means information that identifies or can reasonably be linked to you. It does not include anonymous or de-identified data.
Depending on how you interact with us, we may collect:
Contact Information
Name, billing address, shipping address, email address, and phone number.
Payment Information
Payment method details, transaction details, and billing confirmation. (Full payment details are processed securely by our payment providers.)
Account Information
Username, password, preferences, and account settings.
Order Information
Items viewed, added to cart, purchased, returned, or exchanged.
Communications
Messages you send us through email or customer support.
Device & Usage Information
IP address, browser type, device information, and interactions with our website.
How We Collect Information
We collect personal information directly from you when you place an order, create an account, or contact us. We also collect information automatically through cookies and similar technologies when you browse our website. In addition, we may receive personal information from service providers such as Shopify and payment processors, as well as from business or marketing partners.
How We Use Your Information
We use your personal information to provide and improve our Services, including processing orders and payments, arranging shipping and returns, providing customer support, and personalizing your shopping experience.
We may also use your information for marketing and advertising purposes, such as sending promotional emails (you can unsubscribe at any time) and showing relevant advertisements. In addition.
we use personal information to support security and fraud prevention by protecting against unauthorized or fraudulent activity and helping secure our website and transactions.
Finally, we may process your information to comply with legal obligations and respond to lawful requests.
How We Share Personal Information
We may share your personal information with Shopify and other service providers, such as payment processors, shipping providers, and IT services, to help us operate our store and deliver your orders.
We may also share information with marketing and advertising partners, where appropriate, and disclose information when required to comply with legal obligations. In some cases, your information may be shared as part of a business transaction, such as a merger or acquisition. Shopify may process your data in accordance with its own Privacy Policy, which you can review here: https://privacy.shopify.com/en.
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to improve website functionality, remember your preferences, analyze site traffic, and provide personalized advertising. You can manage your cookie preferences through your browser settings.
Children’s Privacy
Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
If you believe a child has provided personal information to us, please contact us so we can delete it.
Data Security & Retention
We use industry-standard security measures, including SSL encryption, to help protect your personal information. However, no method of transmission over the internet is completely secure. We retain personal information only for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Privacy Rights
Depending on your location, you may have certain privacy rights, including the right to access your personal information, request corrections to inaccurate data, request deletion of your data, receive a copy of your data (data portability), and opt out of targeted advertising. To exercise any of these rights, please contact us using the email address provided below. We will not discriminate against you for exercising your privacy rights.
International Data Transfers
Your information may be processed outside your state or country, including by Shopify and its service providers. Where required, we rely on appropriate legal safeguards for international transfers.
Changes to This Policy
We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised “Last updated” date.
CONTACT INFORMATION
If you have any questions about these Terms of Service, please contact us:
Store Name: Dovaro Kingston
Address: 330 E Snow King Ave, Jackson, WY 83001, USA
Email: support@dovaro-kingston.com
Customer Service Hours:
Monday to Friday: 09:00 am to 5:00 pm (MST)
We aim to respond within one business day.